pgpc Responsible Gaming — Your Safety Is Our Priority
pgpc believes online gaming should be a source of fun — not stress. Our responsible gaming tools help you set your own limits and maintain healthy habits.
Safe and Responsible
Gaming Platform
pgpc's Tools for Responsible Gaming
To support responsible gaming at pgpc, we offer a range of effective protection tools. Use them to keep your gaming experience well within your control.
Deposit Limit Setting
Choose how much you want to deposit each day, week, or month. Once a limit is set, it takes effect immediately. A 24-hour waiting period applies if you want to increase your limit.
Time-Out
If you need a break, you can take a time-out for anywhere from 24 hours to 30 days. During this period, no bets or deposits will be accepted on your account.
Self-Exclusion
If you feel that gambling is having a negative impact on your life, choose self-exclusion. You can close your account for a minimum of 6 months or permanently.
Reality Check Messages
pgpc shows periodic reality check messages to remind you how long you have been playing. Keeping this feature active will help you stay aware of the time.
Loss Limit Setting
Decide in advance how much you are comfortable losing within a set period. When you reach that limit, you will be alerted and no further bets can be placed.
24/7 Support in Bangla
For any questions or concerns about responsible gaming, our live chat support team is available 24 hours a day, 7 days a week in Bangla.
21+ Age Requirement — Strictly Enforced
Gaming at pgpc is for people aged 21 and above only. We strictly verify age, and a valid government-issued ID must be provided at the time of account registration to confirm your age.
- Age verification using a national ID or passport is mandatory at registration.
- Deposits and withdrawals are not possible until verification is complete.
- If there is any suspicion that a minor is using an account, the account is suspended immediately.
- Parents and guardians are advised to use parental control software to keep minors safe.
Minimum Deposit Amount
Minimum Withdrawal Amount
Recognise the Warning Signs of Problem Gambling
If you or someone you know shows any of the signs below, it is important to seek help right away. Responsible gaming means knowing yourself and having the courage to acknowledge a problem.
- Betting beyond your budget or feeling an urge to bet more to recover losses.
- Spending more time on gaming than with family, friends, or work.
- Failing to stop gaming when you try, or feeling restless when you do.
- Taking on debt or facing financial difficulty to cover gaming costs.
- Lying about gaming or hiding it from people close to you.
- Turning to gaming to escape stress, anxiety, or depression.
Build Healthy Gaming Habits
Responsible gaming is not just about setting limits — it is also a positive mindset. A few simple habits will keep your gaming experience enjoyable at all times.
- Set a budget before you start gaming and stick to it.
- Treat gaming as entertainment, not as a source of income.
- Take regular breaks and give time to other hobbies and your family.
- When you lose, it is wise not to try to chase your losses.
- Avoid gaming when you are emotionally sensitive or under mental stress.
- Keep pgpc's limit-setting tools active and review them regularly.
How to Set Up Self-Exclusion and Limits
Using the responsible gaming tools at pgpc is straightforward. Follow the steps below or contact our support team directly.
Log In to Your Account
Log in to your pgpc account and go to the profile menu in the top right corner.
Open the "Responsible Gaming" Settings
From the profile menu, go to the "Responsible Gaming" section.
Choose the Tool You Need
Select from deposit limit, loss limit, time-out, or self-exclusion — whichever you need — and set the amount or duration.
Confirm Your Selection
Confirm your selection. Deposit limits and self-exclusion take effect immediately.
Contact Our Support Team
If you have trouble making the settings yourself, contact us via 24/7 live chat or email us at [email protected] — we will help you.
Get Help Now
If you feel that gaming is becoming a problem for you or your family, reach out to us today.
Our support team is here for you — without judgment, with empathy.
pgpc's Responsibility Pledge
pgpc is more than an entertainment platform — we genuinely care about the wellbeing and peace of mind of our players. We uphold the following commitments to ensure responsible gaming.
- We never show advertisements that could appeal to minors.
- When signs of problem gaming appear, our system automatically sends a warning message.
- All financial transactions are secured with SSL encryption and personal data is kept safe.
- Our gaming system ensures fair play — no manipulation or interference of any kind.
- Promotional emails or messages are not sent to users who are under self-exclusion.
- All support staff are trained in responsible gaming and approach users with empathy.
- Withdrawals via bKash, Nagad, Rocket, or bank transfer are processed within 5 to 30 minutes.
- Gaming is entirely voluntary — we never pressure anyone to continue.
Play Responsibly,
Stay Happy
Gaming at pgpc should always be an enjoyable experience. Use our tools, seek help when needed, and keep entertainment within limits.
More Support Resources
For more information on responsible gaming or to access professional support, see the sections below. Our FAQ page also has detailed information on responsible gaming.
FAQ
Answers to common questions about responsible gaming, self-exclusion, and limit setting can be found on our FAQ page.
Terms and Conditions
Read the full details of pgpc's rules and responsible gaming policy on the Terms and Conditions page.
Privacy Policy
To learn how your personal data is kept secure, visit the Privacy Policy page.
Why Responsible Gaming Matters
Online gaming is growing in popularity in Bangladesh. pgpc believes that entertainment and safety can go hand in hand. Responsible gaming is not just a rule — it is a way of life that keeps you and your family safe.
Research shows that most people see gaming as entertainment. However, in some cases it can develop into an addiction that negatively affects mental health, family relationships, and financial wellbeing. Following responsible gaming practices at pgpc can significantly reduce these risks.
On our platform, the minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. This serves as a basic safeguard against overspending. Even so, do not rely on these limits alone — manage your own budget and time.
pgpc's welcome bonus (up to 100% matching up to ৳10,000, with a 10x wagering requirement) is offered for entertainment purposes. Bonuses should not be thought of as guaranteed income. Please read the terms and conditions of all bonuses and promotions carefully.
Remember: Responsible gaming means playing within limits, taking regular breaks, and asking for help when needed. pgpc is always here for you — not just for entertainment, but whenever you need support.